Maximum 1000-word essay on one of the subjects below:
1. What life experiences have shaped who you are today and what challenges have you overcome in achieving your education (i.e. financial, personal, medical, etc.)?
2. How will your study contribute to your immediate or long-range career plans?
3. Tell us of your most memorable customer service experience, what was that experience like and how did it impact others around you.
4. Integrity, persistence, resourcefulness and compassion are key attributes that can be important in developing a successful career, tell us how these attributes are embodied in the way you live and work.
5. Tell us your views on the use of technology in shaping the service industry of the future.