Heather Matthews, CAPP, PMP

Heather Matthews, CAPP, PMP, is an accomplished and strategic leader with extensive experience in transportation, parking management, and technology integration. With a proven track record in optimizing operations, driving innovation, and enhancing customer experiences, Heather excels in leading large teams, managing complex projects, and developing strategic plans that align with organizational goals. Passionate about creating efficient, sustainable, and user-friendly solutions, Heather is a sought-after expert in the industry.

Leadership Skills

  • Transportation & Parking Management

  • Strategic Planning & Execution

  • Operational Improvement

  • Team Leadership & Development

  • Budgeting & Financial Management

  • Customer Experience Enhancement

  • Technology Integration

  • Stakeholder Engagement

  • Policy Development

  • Sustainability Initiatives

  • Data Analysis & Reporting

  • Risk Management

Education

  • New York Institute of Technology | B.A. in English/Technical Writing

  • Unity College | Master of Science in Urban Ecology and Sustainable Planning

  • Cornell University | Graduate Certificate in Executive Leadership

  • International Parking & Mobility Institute | Certificate in Planning, Management, and Operations | CAPP Certification

  • Project Management Institute | PMP & CAPM 35 Hours | PMP Certification

  • Kripalu Center for Yoga & Health | 800-Hour Yoga Therapy Certification

  • Harvard Business School Online | Design Strategy and Innovative Thinking Certificate

Personal Philosophy

Heather believes that love is everything and applies this principle to her professional and personal life. She is passionate about yoga, both as a certified yoga therapist and an avid practitioner, and she integrates mindfulness and wellness into her daily routines and professional endeavors.

Community Engagement

Heather is actively involved in various professional organizations and regularly contributes to industry discussions through articles and presentations. She is dedicated to mentoring and training the next generation of consultants and analysts in her field.

Vice President, NEPTC